During the outage, devices transferring data over the network were not affected, but miner rewards and token transfers were left pending. The team resolved the issue by skipping the blockchain forward by one block and resuming normal functions.
At 10:20 am EDT, the Consensus Group stopped producing blocks at block height 1435692 on the Helium (HNT) blockchain, according to a status update. Lacking network consensus, token transfers could not be completed, and new blocks were not being produced. First, an issue with a July 8 software update for validators contributed to the problem. The v1.12.3 update was designed to provide support for the 5G Mobile subnetwork and its MOBILE token.